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About Rainier

PC gamer, WorthPlaying EIC, globe-trotting couch potato, patriot, '80s headbanger, movie watcher, music lover, foodie and man in black -- squirrel!

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Amazon Cancels 'Xbox 360 Ultimate Bundle' Orders

by Rainier on Dec. 10, 2005 @ 2:02 p.m. PST

If you were amongst the tons of people who pre-ordered their Xbox 360 Ultimate Bundle on Amazon.com two months prior to its launch, you probably received some bad news, your order got cancelled. Amazon came to the conclusion that none of their sources could actually provide them with the materials they promoted in said bundle. Read more for details ..

How is it that a big company such as Amazon is allowed to con people into ordering a product that apparently does not exist? Shouldn't this be confirmed ahead of time?

Here is the full letter that was send out earlier :

Hello from Amazon.com.

We are sorry to report that we will not be able to obtain the following item from your order:

"Xbox 360 Ultimate Bundle - Mature"

Though we had expected to be able to send this item to you, we've since found that it is not available from any of our sources at this time. We realize this is disappointing news to hear, and we apologize
for the inconvenience we have caused you.

We have cancelled this item from your order.

Please note that if you took advantage of an Amazon.com or Toysrus.com promotional offer when placing this order, this cancellation may affect your order's eligibility for that offer. If you discover this to be the case, please contact customer service so that we may reimburse you for the value of the promotional offer. Note: we are unable to reimburse you for rebates offered by manufacturers or by Amazon.com. You can send an e-mail to customer service from the following URL:

http://www.amazon.com/contact-us

To view the current status and the costs associated with your order, please visit Your Account (http://www.amazon.com/your-account).

Your credit card will NOT BE CHARGED for this item because you only pay for items when we ship them to you.

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