With the help of our community and partners we have located and shut down a number of modified servers which were being used for sending inflated scores to the stats leaderboards. During this crackdown process we have also wiped over 1000 players of their stats to best protect the leaderboard integrity. Some players may have joined these modified servers during the time they were active and found their profiles reset. This reset can not be undone as all resets have been fully investigated by the Support team and proven to be invalid scores.
We are continuing to work with our server providers to prevent these servers appearing but be aware there are some servers that could inflate your scores artificially so we suggest trying to play on servers you trust and know.
Please report any servers or players you suspect of cheating and/or padding to EA Customer Support through the website at http://support.ea.com.
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