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Tech Support: Error Unknown

Platform(s): PC
Genre: Adventure
Publisher: Iceberg Interactive
Release Date: Feb. 27, 2019

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'Tech Support: Error Unknown' Gets Release Date - Screens & Trailer

by Rainier on Jan. 29, 2019 @ 10:24 a.m. PST

Tech Support: Error Unknown is a story rich adventure game where you assume the role of a tech support specialist who discovers that their new job is not at all what it seems.

“On behalf of Quasar Telecommunications, I am happy to welcome you to our family. You are part of our exciting new program allowing technical support specialists to work directly from home. Your new Spectrum system will connect you directly to our customers through the Support Desk.”

Tech Support: Error Unknown is an adventure game with simulation and puzzle mechanics, which places you in front of a virtual computer. As a tech support specialist new to the job, use a wide array of computer software to solve customer issues or choose to manipulate programs for personal gain. Hack your system to unlock its full potential, GPS track lost phones, scan profiles to blackmail customers, or simply propose they reboot.

While on the job, you discover a conflict between your corporate employer and an anonymous rogue hacktivist group, trying to take them down. Will you climb the corporate ladder, secretly join the hacktivists, or help the police expose them? Alternatively, will you pursue a more personal agenda? The choice is yours.


Tech Support: Error Unknown will be launching for PC, Mac and Linux on February 27th, 2019 on Steam and major digital retailers.

"The reception for the game thus far has completely blown me away, and I couldn't be more excited to get the full version in player's hands. Although I can't condone Indigo's vigilantism, I do believe that these allegations against Quasar should be reviewed under the due process of the law," said Dragon Slumber’s Kevin Giguère.

Eager applicants can try a free demo on Steam, Gamejolt or Itch.io for PC, Mac and Linux, join the Launch Day Live Stream through the Steam store page.

Key features

  • Engage customers and colleagues through a novel procedural dialogue system
  • Choose how to approach each situation in a sandbox computer environment
  • Decide who to side with and unlock new gameplay
  • Discover multiple major and minor endings
  • Mouse-only controls make the game accessible for all

Tech Support: Error Unknown currently has a release slot of February 27, 2019 for PC, Mac and Linux.


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