As suspected, it was a quiet work day yesterday; most businesses were closed so there wasn't much to report on. Instead we slept, ate, cleaned up, and watched four hours of "24" (AKA the Jack Bauer Power Hour[s]) and Human Target, which is aptly described as "James Bond on adrenaline." Cool stuff.

Our DVR issues persisted today, and we finally got fed up enough to put in a customer service call. After making us jump through hoops, the first rep was totally oblivious to what the real issue was. We decided to put in another call, hoping to get a different rep, and lo and behold, we immediately got the address for the nearest service center to get the DVR replaced for free.