Get the Splinter Cell Chaos Theory Demo off WP (590mb)
Table of Contents
1. Minimum/Recommended Specifications
2. Known Issues
2.1. Installing video drivers
2.2. Installing sound drivers
2.3. Installing DirectX
2.4. Windows Service Packs
2.5. Known problems
3. Important Web Sites, Contact Information and Technical Support
3.1. Technical Support
3.2. Other Important websites
1. Minimum/Recommended specifications
Minimal Configuration:
Processor: Intel or AMD 1.4 Ghz
Operating System: Windows 2000/XP
Memory: 256 Meg
Available Disk Space: 1.0 GB
Graphics Card: DX 9.0 compatible card with Shader Model 1.1
GeForce 3 or higher, ATI Radeon 8500 or higher, 64 MB
DirectX Version 9.0c
Recommended config (same than above unless otherwise stated):
Processor Intel or AMD 2.0 Ghz
Graphics Card: 128 MB
Memory: 512 Meg
Sound Card: DolbyDigital 5.1 and EAX 3.0 compatible
-Gamepad support:
Most gamepads with dual analog sticks are supported. Other gamepads may not be fully compatible with Splinter Cell Chaos Theory.
2. Known Issues
- In the advanced video settings, if you are using nVidia 66.93 drivers and you select the Enable Hardware Shadow Mapping option, the shadows will disappear with some NVidia video cards. ATI cards do not support Hardware Shadow Mapping.
- Joystick axes cannot be configured.
- Joystick disconnection while playing may cause bizarre behaviors.
- For space saving purposes, the quality of some sounds have been lowered. These sounds will be at full quality in the final version.
2.1. Installing video drivers
If you experience any graphical problems, please install the recommended video drivers for your video card. Links to the most popular video cards manufacturers are available at the end of this document.
2.2. Installing sound drivers
If you experience any sound problems, please install the latest sound drivers available for your sound card. Links to the most popular sound cards manufacturers are available at the bottom of this document.
2.3. Installing DirectX
Splinter Cell Chaos Theory needs DirectX 9.0c to run properly. To get the latest version of DirectX, please visit: http://www.microsoft.com/windows/directx/downloads
2.4. Windows Service Packs
It is recommended to install the latest service packs for all operating systems.
2.5. Known problems
- Using ALT-TAB during the game's intro sequence (logos, ESRB, etc) is not fully supported
3. Important Web Sites, Contact Information and Technical Support
3.1. Technical Support
Before contacting UBISOFT's Technical Support Department, please browse through our FAQ listings or search our support database at our website:
http://support.ubi.com. Here you will find the most recently updated information.
Also please make sure that your computer meets the minimum system requirements, as our support representatives will be unable to assist customers whose computers do not meet these criteria.
Whenever you contact the Technical Support Department, please include the following information or have it available if you are calling:
-Complete product title (including version number)
-Exact error message reported (if applicable) and a brief description of the problem you're encountering
-Processor speed and manufacturer
-Amount of RAM
-Operating system
-Video card that you are using and amount of RAM it has
-Maker and speed of your CD-ROM or DVD-ROM drive
-Type of sound card you are using
Contact Us over the Internet
This is the best way to contact us. Our website is open 24 hours a day, 7 days a week and it contains the most up to date Technical Support information available including patches that can be downloaded free of charge. We update the Support pages on a daily basis so please check here first for solutions to your
problems http://support.ubi.com/.
Contact Us by E-mail
For fastest response via e-mail, please visit our website at: http://support.ubi.com/
From this site, you will be able to enter the UBISOFT Solution Center where you can browse through our listings of Frequently Asked Questions (FAQ), search our database of known problems and solutions, or, for fastest e-mail response, you can send in a request for Personal Assistance from a Technical Support Representative. It may take up to 72 hours for us to respond to your e-mail depending upon the volume of messages we receive.
Contact Us by Phone
You can also contact us by phone by calling (919) 460-9778. Note that this number is for technical assistance only. No hints or tips are given over the
Technical Support line. When calling our Technical Support line, please make sure you are in front of your computer and have all of the necessary
information listed above at hand. Be advised that our Technical Support Representatives are available to help you
Monday-Friday from 9 am- 9 pm (Eastern Standard Time). While we do not charge for technical support, normal long distance charges apply. To avoid long distance charges, or to contact a support representative directly after these hours, please feel free to use one of the other support avenues listed above. E-mail issues usually receive a response within 2 business days.
Contact Us by Standard Mail
If all else fails you can write to us at:
Ubi Soft Technical Support
3200 Gateway Center Blvd
Suite 100
Morrisville, NC 27560
USA
3.2. Other Important websites
Splinter Cell Chaos Theory official web site: http://www.splintercell.com/
Splinter Cell Chaos Theory's official forums: http://forums.ubi.com/eve/ubb.x?a=frm&s=400102&f=899100304
Latest DirectX Runtime: http://www.microsoft.com/windows/directx/downloads
Latest ATI Drivers: http://www.ati.com
Latest NVIDIA Drivers: http://www.nvidia.com
Latest Intel Drivers: http://www.intel.com
Latest Creative Labs Drivers: http://www.creative.com